Over the past several years, there has been a seismic change in how brands and customers interact. With it has come an equally profound change in the way brands must communicate, market and relate to their customers.
At stake is nothing less than the ability to deliver on the experience that today’s sophisticated, demanding, tech-savvy and media-saturated consumers expect. Which, ultimately, impacts the overall success of your organization.
No wonder “adapt or perish” has become the mantra of brands around the globe. Some brands are ahead of the game and are changing the way they communicate to their customers. And yes, some brands are not as caught up as they’d like.
Where does your brand stand? Monotype has created a simple assessment that can help you determine how your brand is doing. It takes about three minutes to complete, and afterward you will receive a brand health outline with tips and guidance based on your responses.
One consequence of this paradigm shift is that maintaining good brand health and a strong visual identity requires constant focus. This new customer-centric marketplace pushes brands to be more creative, to think bigger and broader, work harder for their customers’ trust, and ultimately offer better experiences and value. The goal of the assessment is to help brands identify where that focus is needed most and offer some direction on those areas.
It’s a challenge to be embraced rather than feared, and it’s one all of us, as customers ourselves, should welcome.
So check out the brand health assessment today. It’s informative, fun, and may spark ideas about how to keep your brand relevant and meet your customers’ expectations in a time of disruptive change.